Retail Security
Including retail security guards, loss prevention officers & undercover store detectives
Safeguarding your retail business, your staff, and your valued customers with expert security solutions designed to fit your unique needs.
Unmatched Protection for Shops, Stores & Shopping Centres
Based in Derbyshire & Staffordshire, operating across the UK
Our professional retail security services safeguard businesses, staff and customers across the UK by preventing crime and ensuring a safe shopping environment. Our SIA-licensed security guards are highly trained in crime prevention, loss prevention and customer service, providing a proactive and professional security presence.
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From visible retail security guards for high street shops and shopping centres to discreet surveillance and response teams, we provide comprehensive security solutions tailored to your needs and budget.
Why choose Monarch Security?
Fully Trained & SIA-Licensed Guards
Tailored Security Solutions
Nationwide Coverage
24/7 Support & Monitoring
Proven Crime Deterrent
Exceptional Customer Service
Retail security solutions designed to suit your business' needs
Whether you run a small local business, a major retail chain, or a busy shopping centre, Monarch delivers tailored retail security solutions designed to safeguard your assets and enhance customer confidence.
Manned Guarding for Retail Stores
Our highly visible, uniformed security guards provide a strong deterrent against shoplifting, vandalism and anti-social behaviour. Trained in conflict resolution, our manned guards ensure a safe and welcoming shopping environment while responding swiftly to incidents.
Shopping Centre & Retail Park Security
Large retail spaces require dedicated security teams to monitor high-traffic areas, prevent disorder, and assist customers. Our shopping centre security services include patrols, CCTV monitoring, and emergency response planning to maintain a safe environment.
Loss Prevention & Asset Protection
Retail shrinkage due to theft and fraud can impact business profits. Monarch’s loss prevention specialists work discreetly to identify suspicious activity, reduce stock loss and improve operational security.
Retail CCTV Monitoring & Surveillance
Effective surveillance is key to retail security. Our guards are trained in CCTV monitoring, remote surveillance, and rapid incident response, helping retailers detect threats before they escalate.
Customer Service & Conflict Resolution
Security guards are the first point of contact for many customers. Our team provides a friendly yet authoritative presence, offering assistance and ensuring a positive shopping experience while managing difficult situations professionally.
Emergency & Crisis Management
Unexpected incidents can disrupt retail operations and put staff and customers at risk. Our trained security teams are equipped to handle emergencies such as theft, fire, medical situations and evacuations.
UK Retail Crime in Numbers
£2.2 billion
lost by retailers to customer theft in 2023/24
Over 20 million
theft incidents recorded annually
2,000+ daily incidents
of violence and abuse against staff
Benefits of our Retail Crime Prevention Services
Reducing Incidents of Theft
Our highly visible security guards, combined with discreet loss prevention specialists, actively deter theft and reduce shrinkage. We implement proven strategies to identify suspicious behavior and intervene before issues escalate.
Enhanced Customer Service
Our security staff are trained in customer service, ensuring they provide a welcoming presence. Whether guiding shoppers, offering assistance, or handling disputes professionally, we enhance the overall experience of your customers.
Tailored Security Solutions
Every retail environment is unique. We implement bespoke security strategies designed to match your site layout, customer flow, and risk level — ensuring effective protection without disrupting your operations.
Rapid Incident Response
In emergencies, fast action is crucial. Our security teams are trained to respond swiftly to theft, vandalism, medical incidents, and antisocial behavior, minimising disruption and protecting staff and customers.
Experienced & Professional Guards
Our SIA-licensed security personnel are fully vetted and trained to handle a variety of retail challenges. Each guard is skilled in conflict resolution, surveillance, and customer interaction.
24/7 Security & Support
We can provide round-the-clock monitoring and on-site security services, ensuring your business is protected at all times — with flexibility for coverage during late-night trading or busy seasonal periods.